Terms of use

Equipment and Communication:

  • To enter Virtual Reality, you’ll wear a headset that completely blocks your view of the real world and headphones that prevent outside sounds.
  • You will be responsible for any damage caused to hardware or peripherals on the premises due to negligence.
  • You’ll communicate with your party and our team through the built-in communications system.
  • In case of any emergency, you’ll be alerted and should remove the headset and follow instructions from our team members.

Monitoring and Privacy:

  • Your view of the virtual world can be displayed on monitors in our centers, but we can disable this feature upon request.
  • Our team members always have access to the virtual view for monitoring and assistance.
  • Some multiplayer experiences allow interaction with people from anywhere, so please be respectful of others and mindful of your actions and language.

Age Restrictions and Game Selection:

  • Many titles have age ratings or suggestions.
  • Players can choose any title, but it’s the player’s responsibility (or their guardian’s if under 18) to ensure the selected games are appropriate.

Image and Media Usage:

  • The VR Zone reserves the right to use images, audio, and video captured on the premises for marketing purposes, including on social media – instagram.com/thevrzone_ or tik tok @thevrzone_ , television, press, and radio.

Reservation Policy:

  • There are no refunds for incomplete reservation slots or missed time slots.

Complimentary Passes and Discounts:

  • VR attendants do not have the authority to provide complimentary passes or discounts unless approved by management.

Large Reservations and Cancellations:

  • Large reservations may require an advance payment to secure the date.
  • Cancellations after confirmation may result in a 50% penalty.

Waiver and Assumption of Risks:

  • The use of virtual reality equipment carries inherent risks, including dizziness, nausea, seizures, fear of heights, bumping into objects, and more.
  • By participating in the VR experience, you are releasing The VR Zone Virtual Reality Arcade from any liability.
  • The risks range from minor injuries to catastrophic injuries, including paralysis and death.
  • Participants assume responsibility for their participation and release The VR Zone and its employees from any claims, damages, or liabilities.

Health and Pre-existing Conditions:

  • Participants must be in good health and free from conditions that could be worsened by the VR experience or pose a risk to others.
  • Risks may include seizures, eye strain, dizziness, impaired balance, nausea, fatigue, and more.
  • These effects can persist even after the experience and may increase the risk of injury when engaging in real-world activities.

By participating in the VR experience, you acknowledge and accept these guidelines, risks, and conditions.